Patients are already looking online for providers.

Positive reviews are great in boosting your search engine ranking and helping prospective patients find your practice online. SR Smart Reviews drives your patients to Google, Yelp, and Facebook so you get reviews across the board. And since most of your patients will already be signed into these platforms on their phones, a clickable link in a text message will take them right to the page to leave a review.

SR Smart reviews captures the NPS score for each patient. The NPS is a one-question survey that asks patients how likely they are to recommend your practice to someone else. The results of this survey are a great way to help you get a snap-shot of your overall patient satisfaction. You can see which patients are willing to sing your praises, and which ones need a little extra TLC.

It doesn’t have to be up to your front office staff to ask for reviews anymore—anyone on your team can invite your patients to leave a review at any point during their visit. And since SR Smart Reviews integrates with your patient database, nobody has to waste time manually entering in contact information. It’s all right there in the platform.